—
Total Conversations
—
Total Messages
—
Captured Leads
—
Avg Duration
—
KB Documents
Conversations by Provider
Leads by Status
Avg Emotions
Live Leisure Widget Code
Copy this code and paste it in your site to activate the Live Leisure travel assistant:
Hume EVI
Empathic Voice Interface — Speech-to-Speech end-to-end
Active
Specifications
~120ms
Latencia
40+
Emotions
E2E
Modo
1
Languages prim.
Features
Emotional detection
Analyzes tone and intonation in real time
Natural interruptions
Native bidirectional barge-in
Low latency
Direct voice-to-voice processing
Empathetic response
Adapts tone based on detected emotion
Conversations
| Date/Time | Provider | Duration | Messages | Status | Actions |
|---|---|---|---|---|---|
Loading conversations... |
|||||
Qualified Leads
| Date | First Name | Last Name | Phone | Company | Info | Score | Status | Actions | ||
|---|---|---|---|---|---|---|---|---|---|---|
Loading leads... |
||||||||||
Travel Knowledge Base
Content about memberships, resorts, flights, cruises and traveler support used by the assistant.
| Title | Category | Tags | Date | Actions |
|---|---|---|---|---|
Loading documents... |
||||
Live Leisure Metrics
Operational performance for travel conversations and member support
TOP 5 · Main KPIs
—
Total Queries
Total interactions
—
Conversions
—
Conversations OK vs NOT OK
—
—
OK
NOK
—
—
Wrong Answers
—
Deviations for retraining · RAG Precision
—
No Answer
—
"I don't know" log · RAG Precision
Alternative Metrics
Latency (TTFB)
—
ms avg
max.
—
Time to first audio byte
Successful Interruptions
—
% ratio
— successful of — total
Languages
No data
By Provider
No data
Tickets / Escalations
—
Qualified or converted leads in period
—
Activity by Day
Total
OK
No data in period
Sync from Private Voice Provider
Pull latest conversations into the metrics database · Not synced yet
System Settings
Active Voice Provider
| Provider | Latency (P95) | Features | Plans |
|---|---|---|---|
| Private Voice Engine | ~488ms | Premium quality, natural voices, aussie accent | Pro, Enterprise |