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Total Conversations
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Total Messages
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Captured Leads
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Avg Duration
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KB Documents
Conversations by Provider
Leads by Status
Avg Emotions
Widget Integration Code
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Hume EVI
Empathic Voice Interface — Speech-to-Speech end-to-end
Active
Specifications
~120ms
Latencia
40+
Emotions
E2E
Modo
1
Languages prim.
Features
Emotional detection
Analyzes tone and intonation in real time
Natural interruptions
Native bidirectional barge-in
Low latency
Direct voice-to-voice processing
Empathetic response
Adapts tone based on detected emotion
Conversations
| Date/Time | Provider | Duration | Messages | Status | Actions |
|---|---|---|---|---|---|
Loading conversations... |
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Qualified Leads
| Date | First Name | Last Name | Phone | Company | Info | Score | Status | Actions | ||
|---|---|---|---|---|---|---|---|---|---|---|
Loading leads... |
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Knowledge Base
Documents the assistant uses to answer questions about your business.
| Title | Category | Tags | Date | Actions |
|---|---|---|---|---|
Loading documents... |
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Unus 1.0 Metrics
Voice assistant operational performance
TOP 5 · Main KPIs
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Total Queries
Total interactions
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Conversions
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Conversations OK vs NOT OK
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OK
NOK
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Wrong Answers
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Deviations for retraining · RAG Precision
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No Answer
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"I don't know" log · RAG Precision
Alternative Metrics
Latency (TTFB)
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ms avg
max.
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Time to first audio byte
Successful Interruptions
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% ratio
— successful of — total
Languages
No data
By Provider
No data
Tickets / Escalations
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Qualified or converted leads in period
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Activity by Day
Total
OK
No data in period
Sync from ElevenLabs
Pull latest conversations into the metrics database · Not synced yet
System Settings
Provider Comparison
| Provider | Latency (P95) | Voice Quality | Features | Plans |
|---|---|---|---|---|
| MiniMax Speech 2.8 | ~85ms | Fast TTS, 40 languages, 7 emotions | Free, Pro, Enterprise | |
| ElevenLabs Flash v2.5 | ~488ms | Premium quality, natural voices, aussie accent | Pro, Enterprise | |
| Hume EVI | ~120ms | Emotion detection, full E2E | Pro, Enterprise |
Widget Settings
Customize the widget. The integration code updates in real time.
General
Appearance
Shown in the center of the orb. Recommended: square PNG with transparent background.
Text
Options
Show "Powered by"
Shows Live Leisure credits below the widget
Server
Automatically generated from the current server URL.